Our commitment to your privacy.

Information we collect

We gather information you provide directly — such as your name, email, and project details — so we can tailor our services to your needs and communicate effectively.

We also collect technical data like your IP address and browser type to improve your experience on our website and optimise how the site functions.

Any manuscripts or creative materials you share are treated with the utmost confidentiality, and your intellectual property remains protected at all times.

How we use your information

The information you provide helps us deliver our services effectively: responding promptly to your enquiries, preparing accurate project estimates and proposals, and improving our illustration, publishing, and design work to match your specific needs.

Manuscript & creative confidentiality

Your creative works are your intellectual treasures. Every manuscript, illustration, or character description you share is safeguarded and used solely to evaluate your project or provide the services you’ve requested.

Any unpublished materials or concepts you entrust to us are handled with strict confidentiality. You retain full ownership and control of your intellectual property at all times — your ideas remain your own.

When information sharing occurs

We only share your information under specific circumstances: with trusted service providers who help us run our business operations, or where we’re required to comply with a legal obligation.

Your personal information is never sold, rented, or traded. It is shared only to fulfil the services you’ve requested or to comply with the law.

Cookies

Our website uses cookies to enhance your browsing experience and to analyse site traffic. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our site.

You can manage your cookie settings through your browser — accepting, rejecting, or deleting cookies as you see fit. Please note that disabling cookies may affect the functionality of certain features on our website.

Children’s privacy

We prioritise the privacy and safety of all our users, particularly children. Our services are designed for authors, publishers, and adults, and we do not knowingly collect personal information from children under the age of 13.

If we become aware that we have inadvertently collected personal information from a child under 13 without parental consent, we will take immediate steps to delete that information. We encourage parents and guardians to monitor their children’s online activity.

Data security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, and unauthorised access. However, no method of transmission over the internet or electronic storage is completely secure — so while we strive to protect your information, we cannot guarantee its absolute security.

Third-party services

To operate our website and communicate with you, we use a small number of trusted third-party services, which may process limited data on our behalf:

• Email & contact forms — to receive and respond to enquiries you submit
• Website analytics — to understand how visitors use our site and improve it
• Advertising platforms — where we run ads, to measure their performance

These providers have their own privacy policies governing how they handle data. We share only what’s necessary for each service to function.

Links to other websites

Our site contains links to external websites — including Amazon listings for published books. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any website you visit through our links.

Your data rights

You may request to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your personal information (unless we’re required to retain it for legal or business purposes)

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we’ll revise the “last updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes indicates your acceptance of the updated policy.